Sunday 30 April 2017

Case study – UNSW Sydney Professional Development Program






The UNSW Sydney Professional Development Program is a workplace experience and professional skills program for international students. The Program is comprised of 3 days of career development seminars, followed by a 50 hour workplace experience. The workplace experience takes place in different offices on the UNSW campus which has enabled the program to receive widespread support amongst university staff. 

Nonetheless, sourcing hosts for co-operative education and/or WIL can be difficult. In my previous role in Canada, this was one of my main responsibilities. Therefore, in building on what I spoke about on the ACEN NSW/ACT Chapter Forum “Unpacking co-curricular options…,” I have outlined four strategies that I’ve found to work when sourcing strong host organisations.  I welcome other ideas and am curious what has worked for others!

1. Start Close to Home
“Home” being your university. Whether it be on campus staff, existing partners, local businesses, or alumni, all of these stakeholders have an affiliation with the university and are often more inclined (or feel obligated) to help with co-operative education.  In my previous role, 20% of co-op positions came from alumni! Look to utilize you’re existing on campus network to ask for referrals as well.  Similar to the job search, a strong network is key.

2. What’s in it for me?
I find that sometimes as educators we think that the whole world is like us and shares our passion for education and supporting students.  Host organisations, however, often need to know quite clearly how hosting a student will benefit them.  As with basic sales, you need to understand their needs before you can tailor your pitch. For example, are they understaffed, do they need help with projects, how do they currently recruit students, could staff benefit from supervisory experience, do they have HR goals to achieve?  You of course need to make sure they will be supportive and understand the co-operative model, but I find taking this approach initially can open up the conversation.

3. You’re not alone!
When speaking with host organisations, reassure them that they aren’t alone. Ensure that they can call you for help and provide them with some resources or directions on how to on-board and support their student.  A web page, guide, or your direct e-mail, will help put their mind at ease.

4. Pick up the Phone
I’ve found a phone call to the host organisation half way through a student’s experience is appreciated.  Even just a voicemail, perhaps followed by an e-mail can go a long way.  It’s important to support the student, but supporting the organisation helps address any issues early and help increase the chances that the organisation will host another student.  

Blair Slater
Senior Careers Consultant (International), Careers and Employment, Student Life and Learning
UNSW Sydney

Thursday 27 April 2017

Case Study - WSU Social Engagement and Leadership Program (SELP)




It was great to attend and participate in the last ACEN NSW/ACT Forum in February.  Thank you to everyone who reviewed and provided really valuable feedback on SELP (Social Engagement and Leadership Program) 2016. 

It really got us thinking about what we’ve done well and what we need to do better. 
Just to recap, SELP is a Western Sydney University extra-curricular program that brings together international and domestic students to work on a community-based program. 

What works?
In fact, SELP really plays on student diversity at all levels – the program targets international/domestic and undergraduate/postgraduate students from all disciplines, and students across all ages and different socio-economic backgrounds … working together.  Very few programs offer the opportunity for such a diverse range of students from such diverse backgrounds to come together to learn and grow. But the outcomes are remarkable.

What doesn’t work?
We’ve found that it can be difficult to retain students who are time poor with study and work commitments.  A key challenge for us has been is to ensure that we are consistently providing these students with useful guidance and support, as they work through their projects. This year we’re planning to trial a smartphone app – much like the apps we see at conferences – to keep in touch with the students with notifications and announcements.      

What can we do better?
Our goal is for SELP to be more inclusive – we’d like ALL students to join the program, not just high-achieving students. Yet despite a comprehensive promotional campaign, it mostly seems to attract the high-achieving students … credit level and above. We’d like to capture more of those students who wouldn’t normally be considered ‘high-achieving’ – and we’re always tweaking our promotional materials to make it clear the program is open to all students.   

Any thoughts?

Catherine Reed
SELP Coordinator
Western Sydney University